Terms & Conditions

1. Accounts & Registration

  • Provide true, accurate details (name, email, etc.) when registering. Update info promptly if it changes (e.g., new shipping address for tote bag orders).
  • You’re responsible for your account password—do not share it. Contact us immediately if you notice unauthorized activity (e.g., unrecognized crossbody bag purchases) to lock your account.

2. Orders & Payment

  • After placing an order and completing payment, we’ll review it (check stock: e.g., tote bag styles, crossbody colors, coin purse designs) within 2 business days. Orders take effect once approved and shipped.
  • Prices are confirmed at checkout. We accept international credit cards, PayPal, etc. Failed payments require info verification; unpaid orders are canceled automatically after timeout.
  • No cancellations for personal reasons after order confirmation (unless out of stock). Forced cancellation incurs an 8% fee of the order value (covers preparation: e.g., tote bag packaging, crossbody strap sorting).

3. Products & Shipping

  • Product info (tote bag size/fabric, crossbody strap length, coin purse material) follows the product page. Minor differences (e.g., tote bag handle length 1-2cm variance, coin purse color slight offset from lighting) are normal. Check details or contact us before ordering.
  • Shipping follows our Shipping Policy. Provide a complete delivery address (house number, phone number). Our operation address (1951 7TH AVE, DELAND, FL, 32724) is not for delivery. A $7 re-shipping fee applies for returns/late delivery due to wrong addresses.

4. Returns & Exchanges

  • Tote/Crossbody Bags: 30-day free returns (unused, no scuffs; original boxes intact); 15-day free exchanges for quality issues (e.g., torn tote fabric, broken crossbody zippers).
  • Coin Purses: 25-day free returns (unused, no scratches; tags attached); 12-day free exchanges for quality issues (e.g., stuck coin purse zippers, peeling material).
  • Personal reasons (e.g., wrong tote size, crossbody style regret) require you to cover return shipping. Exchanges for “change of mind” are not allowed.

5. Liability & Updates

  • We’re responsible for product quality but not liable for: tote bag damage from overloading, crossbody strap wear from rough use, or coin purse scratches from improper storage.
  • We may update these terms for operational needs. Updates are posted on our site—continuing to shop means you accept the new terms.